Running Planner is committed to protecting your privacy. We do not use cookies, do not collect sensitive personal information, and never share your data with third parties.
1. Information We Collect
1.1 Account Information
When you create an account with Running Planner, we collect only the essential information needed to provide our service:
- Email address (for account access and plan delivery)
- Password (encrypted and stored securely)
- Basic profile information you choose to provide
1.2 Running Plan Data
To create your personalized running plan, we collect:
- Fitness goals and target race information
- Current fitness level and training preferences
- Custom requirements and training constraints
- Delivery preferences for your running plan
1.3 What We Don't Collect
Running Planner does not collect:
- Sensitive personal information such as medical records
- Financial information (payments are handled by third-party processors)
- Location data or GPS tracking information
- Biometric data or detailed health metrics
- Social media profiles or contacts
2. Cookies and Tracking
Running Planner does not use cookies or any tracking technologies. We do not:
- Place cookies on your device
- Use web beacons or pixel tags
- Track your browsing behavior
- Use analytics services that collect personal data
- Employ third-party advertising networks
3. How We Use Your Information
The information you provide is used exclusively for:
- Creating and delivering your personalized running plans
- Managing your account and providing customer support
- Sending you your requested plan updates and notifications
- Improving our service based on aggregated, non-personal usage patterns
4. Information Sharing and Disclosure
4.1 No Third-Party Sharing
Running Planner does not share, sell, rent, or disclose your personal information to third parties. This commitment applies now and in the future, regardless of any changes to our business structure or ownership.
4.2 Service Providers
We work with reputable third-party service providers who assist in delivering our service:
- Payment Processing: Stripe handles all payment transactions securely. We do not store or access your complete payment information.
- Email Delivery: Trusted email service providers deliver your running plans, but they do not have access to your personal information beyond what's necessary for delivery.
- Hosting Services: Our website and data are hosted on secure, industry-standard platforms that maintain strict privacy and security standards.
4.3 Legal Requirements
We may disclose information only if required by law, such as in response to a valid court order or legal process, and only to the extent necessary to comply with such requirements.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting infrastructure with reputable providers
6. Payment Security
All payment processing is handled by Stripe, a PCI DSS compliant payment processor with industry-leading security standards. Running Planner:
- Does not store complete credit card information
- Does not have access to your full payment details
- Relies on Stripe's secure tokenization system
- Maintains only necessary transaction records for account management
7. Data Retention
We retain your information only as long as necessary to provide our service:
- Account information is kept while your account is active
- Running plan data is retained to provide ongoing service and support
- You can request account deletion at any time
- Upon account deletion, personal information is permanently removed from our systems
8. Your Rights and Choices
8.1 Account Access
You have the right to:
- Access and review your personal information
- Update or correct your account information
- Modify your running plan preferences
- Change your email delivery settings
8.2 Account Deletion
You can delete your account at any time through your account settings or by contacting our support team. Upon deletion:
- All personal information is permanently removed
- Running plans and progress data are deleted
- Email subscriptions are automatically cancelled
- The deletion process is irreversible
9. Children's Privacy
Running Planner is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.
10. International Users
Running Planner is designed to protect user privacy regardless of location. We apply the same high privacy standards to all users worldwide and comply with applicable international privacy regulations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Notify users of any material changes via email
- Post the updated policy on our website
- Maintain the same core privacy commitments
- Never reduce privacy protections without explicit user consent
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the support channels available in your Running Planner account.
13. Commitment to Privacy
Running Planner is built on the principle that your personal information should remain private. We are committed to:
- Maintaining the highest standards of data protection
- Being transparent about our data practices
- Giving you control over your personal information
- Never compromising your privacy for commercial gain
- Continuously improving our privacy and security measures